Privacy Policy

This is the Privacy Policy for the Ingest Service provided by REDspace Inc., and the terms and conditions for the Ingest Service are found at https://www.ingest.io/terms-and-conditions. The Ingest Service is owned by Redspace Inc. and its successors and assigns (collectively referred to as “Ingest” in this Policy). This Policy describes Ingest practices in connection with information that Ingest (or “we” or “us”) collect through our dealings with customers and others including through our websites at ingest.io and redspace.com and any variations or successors to these websites (collectively “Site“). By using the Site, you agree to the terms and conditions of this Policy, and if you do not agree do not use the Site or the Ingest service. We reserve the right to change this Policy without prior notice, and we shall update the Site with new terms and conditions from time to time. Your continued use of the Site and the Ingest Service constitutes your acceptance of any revised Policy.

Ingest takes security very seriously and we shall strive to keep your private information safe and secure. This Privacy Policy describes how we collect, use and disclose personal information. This Policy does not govern personal information about our employees, which is addressed by other Ingest policies. If you have any questions about our use of personal information, please see our contact particulars for our Privacy Officer below.

What constitutes personal information? Personal information is any information about an identifiable individual (or which could be used with other information to identify an individual), but does not include certain business contact information including the name, title, business address or business telephone number of an employee of any organization, when collected, used or disclosed in association with a person’s employment, business or profession.

Collection of Personal Information. We may collect personal information in accordance with this Policy, such as your name, postal address, telephone number and email address, plus credit card, banking and financial information as needed to engage in transactions with you.

This personal information is generally collected from you, or as permitted or required by law, and we may also obtain such information from financial institutions for the purpose of processing your payments for our products and services, and for the purpose of assessing your credit as we believe necessary.

Use of Personal Information: Your personal information may be used as permitted or required by law, and for the following purposes:

Sharing of Personal Information: We do not sell your personal information to third parties. We may share some or all of your personal information as required or permitted by law, and with the following persons or entities:

Sharing in the Ingest Community. Please be aware that information you may disclose in content you make available at the Ingest Service may become public information and may be available to visitors to the Site, and we urge your discretion and caution when deciding to make personal information or any other sensitive information available via the Ingest Service. You agree not to use the personal information of other Ingest members except for sharing of content and other lawful Ingest activities.

Safeguards for Personal Information. The security of your personal information is important to us, and we use various technical, contractual, administrative and physical security measures to protect personal information that you provide to us. We instruct our employees to comply with privacy laws and with this Privacy Policy. We strive to regularly improve the security of personal information that you may provide to us through our Site or via other means, but please note that there is no method of transmitting or storing data that is 100% secure.

Cookies. A cookie is a small amount of data, which often includes an anonymous unique identifier, that is sent to your browser from a web site’s computers and stored on your computer’s hard drive. Cookies are required to use the Ingest Service. We use cookies to record current session information, but we do not use permanent cookies. You are required to log-in to your Ingest account after a certain period of time has elapsed to protect you against others accidentally accessing your account contents.

Links and Other Associated Sites. Our Site may contain links to other sites, including sites of affiliated companies. We do not endorse or otherwise accept responsibility for the content or privacy policies of these sites. You should carefully review the privacy statements and other terms of use for such sites. These other sites may collect, use and disclose personal information in a very different manner from our Site.

How Long Do We Keep Your Personal Information? We retain personal information for the period necessary to fulfill the purposes outlined in this Policy, and as permitted or required by law.

Opting Out. If you no longer wish to receive marketing related emails or other messages from us, you may opt out using the unsubscribe instructions in the latest message or by contacting us at the address below. We will endeavour to comply with any such request as soon as reasonably possible.

Use of the Site by Children. The Site is not directed to children under 13, and we request that children not provide their personal information through the Site. If you become aware that your child has provided us with personal information, please contact us as indicated below.

Jurisdictional matters. We do not represent or warrant that the Site, or any part thereof, is appropriate or available for use in any particular country or jurisdiction. Those who choose to access the Site do so on their own initiative and at their own risk, and are responsible for complying with all local laws, rules and regulations. We may limit the Site’s availability, in whole or in part, to any person, geographic area or jurisdiction we choose, at any time and in our sole discretion. By using the Site and submitting any personal information, you consent to the transfer of personal information to other countries, such as the Canada and the United States, which may provide a level of data security different from your country of residence.

Contact Us. If you wish to file a complaint, make inquiry regarding or obtain access to your personal information that we may hold, please contact us as follows:

Ingest Privacy Officer
REDspace Inc.
1595 Bedford Highway
Bedford NS Canada B4A 3Y4
bob.huggard@ingest.io

Please be aware that access may not be provided to certain information which is protected by lawyer-client privilege, constitutes confidential commercial information, was collected in respect of the investigation of a breach of an agreement or of law, is generated in respect of dispute resolution or is otherwise legally protected from access.